Managed services
• Dedicated platform and service management
• Expert operations and maintenance
• ITIL-based processes
Put your business in the hands of the professionals: Pourprio’s managed services give you access to hands-on support from an experienced team of subject-matter experts
Better Focus: With a Managed Solution by Pourprio, your IT team is offloaded from non-core activities to focus on business application development and employee support
Lower operating cost: Pourprio offers hands-on expertise at a fraction of in-house costs; free your enterprise from the costs associated to additional resources, training, application upgrades, etc.
24x7 Maintenance: Management tasks run around the clock, with scheduled maintenance tasks occurring outside business hours, when access is lowest and usage is least, minimizing risk and service interruption and optimizing service availability and resilience
Operations Continuity: Mitigate the risk of expert staff absence; with Pourprio, your service is handled by a full team of experts working under ITIL operational excellence methods, ensuring knowledge and operations continuity alike
Periodic Reporting: Get regular report summaries of standard maintenance tasks and outcome, and in-depth intelligence of exceptions and potential failures in logs, backups, etc. with suggested solutions where action is taken by Pourprio with your consent to normalize any possible irregularity
Hardware & Operating System monitoring
Web Server monitoring
Database monitoring
Network equipment & Network availability monitoring
Managed firewall & security service
Managed Router service
Who should use it?
Whether you are looking to fully outsource your server operations or you need to alleviate and refocus your IT staff, Managed Services are for you.
Typical users of our Managed Services are:
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Small-to-Medium Businesses with IT staff specialized in desktop operations
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Medium and Large Enterprises looking to reduce their IT OPEX
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Companies of all sizes and industries looking to increase their service uptime and reliability
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Enterprises looking to adhere to ISO and ITIL operating standards
